AI in quality management that takes the typing off your hands
In QuKI the AI works inside the modules. It pre-fills the complaint from the email, proposes audit questions, builds comprehension tests from your material and answers questions about your key figures. The AI proposes, you review and approve.
AI helps above all with the effort around the standard, meaning capturing, drafting and analysing. Typical uses are pre-filling complaints from emails, capturing processes in conversation, proposing questions for internal audits under ISO 9001 clause 9.2 and building comprehension tests for training. A person must review and approve every suggestion, because under clause 5.1 top management is accountable for the effectiveness of the QMS. In QuKI every AI suggestion is marked, and your content is not used to train models.
QuKI at a glance
Product
QuKI, QM software with AI
Vendor
Digital Airways GmbH, Basel
Standards
any standard, such as ISO 9001, IFS, BRCGS, FSSC 22000, IATF 16949, VDA 6.3, ISO 13485 or your own rules
Modules
ten, booked individually
Delivery
web app in the browser, no installation
Hosting
in Switzerland
AI
proposes, approval always with the customer, no model training on customer data
Sign-in
Microsoft Entra ID (SSO) or email and password
Price
from CHF 110 per month by number of employees, all users included
Trial
30 days free
Offline
no
Reviewed by Dario Tomas, CEO of Digital Airways, former quality manager for ISO 9001 and 14001. Digital Airways is ISO 9001:2015 certified. Updated .
Where quality management eats time today
Complaints are retyped by hand from emails and PDFs into the form
Questions for the internal audit are made up from scratch every year
Every training needs a comprehension test, but nobody has time to write one
For the management review, figures are collected from several lists
QuKI
Where the AI works in QuKI
The AI sits inside the modules, not in a separate chat window. Every suggestion is marked, approval stays with you.
Complaint management
From intake through root cause analysis to the 8D report, with the customer rating the handling through a link.
With AI
Drag the email, a PDF or a photo into the window. The AI reads everything and pre-fills title, description, contact details, article reference and reason for complaint. You review and approve instead of retyping.
Audit management
Audit programme, checklists, findings and actions, for internal and external audits.
With AI
The AI reads your process documents and proposes audit questions per standard, each with a confidence value. During the audit it records along, summarises the findings and produces the audit report.
Process management
Process map and process descriptions with roles and responsibilities, linked to the documents that apply.
With AI
The AI captures the process in conversation, spoken instead of typed if you prefer, and produces the description and flow diagram with phases and responsibilities. Approval stays with the process owner.
Training management
Assign instructions, check understanding and evidence qualifications in the competency matrix.
With AI
Comprehension questions with answer options and a pre-set pass mark are generated from your material and training videos. An agent keeps searching your topics and proposes new training content.
Management review and key figures
A report over any period pulls the key figures from every module you have booked and can be filed as a PDF.
With AI
Ask your question in your own words, the analysis is built from your tenant data. Save good questions and repeat them periodically with current figures.
Propose, review, approve
1
Provide material
Email, PDF, photo, process document or a conversation, depending on the module.
2
Get a suggestion
The AI fills in, drafts or analyses. Every suggestion is marked.
3
Review
You correct and add wherever needed.
4
Approve
Only with your approval does the suggestion become part of your QMS.
What changes for you
Less retyping, searching and drafting, more time for actual quality work
Responsibility clearly stays with you, because nothing counts without approval
Your content trains no AI models, and your data is hosted in Switzerland
In the QuKI Community you exchange views with quality managers from other companies instead of sitting alone with your questions
No. The AI proposes, a person reviews and approves. Every suggestion is marked, and the AI works exclusively with your tenant data. What is not in your material is not invented.
Is our content used to train AI models?
No. Your content is not used to train models. Your data is stored in Switzerland and separated from other customers at database level. For the AI functions, processing runs through Microsoft’s Azure AI.
Does every QuKI module have an AI function?
No. Complaints, audits, processes, training and the management review have their own AI functions. The other modules, such as risks, suppliers, test equipment and maintenance, work without their own AI. Their data can still be reached through the AI analysis in the management review.
Will an auditor accept documents created with AI?
ISO 9001 does not prescribe any tool. The auditor checks whether the content is correct, fits your company and is lived. Because in QuKI every suggestion is reviewed and approved by a responsible person, the document is yours and not the AI’s.
How is this different from ChatGPT with our own templates?
With ChatGPT you copy content in and results back out, with no link to your QMS. In QuKI the AI works inside the module with your tenant data, and the suggestion lands, marked, directly in the form. QuKI is not a general chat, free use of the language model outside these functions is not included.