General Terms and Conditions (GTC)

1. Scope

These General Terms and Conditions (GTC) apply to all contracts concluded between Digital Airways GmbH and our clients, based on the Swiss Code of Obligations (CO).

2. Conclusion of contract

Offers from Digital Airways GmbH are non-binding. The contract is concluded as soon as we confirm your order in writing or through delivery.

3. Services

We offer both standard and customer-specific solutions for the digitalisation of SMEs. Our scope of services includes consulting, implementation and support in the use of digital technologies, exclusively Microsoft technology, to increase business success.

4. Prices and payment

• All prices are exclusive of statutory VAT.
• Payments are due no later than 30 days after invoicing.
• Default of payment occurs if the invoice is not settled by the due date.

5. Delivery and provision of services

• Delivery dates are non-binding unless expressly agreed as binding.
• Digital Airways GmbH is not liable for delays due to force majeure or other unforeseeable events.

6. Warranty and liability

• The statutory warranty rights under Swiss law apply.
• Digital Airways GmbH is only liable for damages based on intent or gross negligence, with the exception of damages arising from injury to life, body or health.

7. Right of withdrawal

Clients who are consumers within the meaning of Swiss law have a right of withdrawal, insofar as this is provided for by law. The withdrawal period is 14 days from conclusion of the contract, unless otherwise agreed.

8. Data protection

The processing of personal data takes place in accordance with our privacy policy and the provisions of the Swiss Data Protection Act (FADP).

9. Final provisions

• Swiss law applies exclusively.
• The place of jurisdiction is Basel, unless mandatory statutory places of jurisdiction apply.
• Should individual provisions of these GTC be invalid, the validity of the remaining provisions remains unaffected.