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2026 WebTreff | «Managing Complaints Digitally – Without Introducing New Software»
· Online (KMU SWISS WebTreff) Already took place
About the event
Programme
- 12.00–12.15 Talk
- 12.15–12.30 Discussion and Q&A
Description
Many SMEs still handle complaints with Excel, emails and manual lists – with a high time investment, a lack of transparency and unnecessary errors.
In this WebTreff, Digital Airways uses a real complaint process to show how SMEs can fully digitalise their complaint handling – directly within Microsoft 365, without introducing any additional software.
Time & location
Wed, 18 Feb 2026, 12:00 – 12:30
Online (KMU SWISS WebTreff)
This event has already taken place
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